ATTENTION // SHOP IS CURRENTLY ON VACATION // ANY PURCHASES BETWEEN SEPT. 24 - OCT. 16th WILL BE SHIPPED OCT. 18th or 19th //

FAQ


Frequently Asked Questions

 Last Updated May 1, 2021

 

How long will shipping take?

Everything is currently shipped in house. Please plan for shipping time of 10-12 business days. If you need your order sooner that that please purchase a VIP ticket to prioritize your shipping timeline. 

 Do we create custom orders?

We do not do custom orders on our canvas bags.

How big are your canvas bags?

Our zip bags are made of cotton canvas measuring 7"x 9". The zipper pull is accented with black velvet. 

 Can I combine my orders?

If you would like to combine your shipments - Please email us all of your order numbers ASAP. We will try to combine your orders but this may not be possible.

Can I exchange/ return my order?

If you have any concerns with your order please feel to contact us. Please be aware that due to time it may take 24-48 hours to respond.

 

PLEASE FEEL FREE TO REACH OUT TO US
Whimsyexplorer@gmail.com
WITH ANY OTHER QUESTIONS.

 

ADDITIONAL INFORMATION: THIS WEBSITE IS IN NO WAY AFFILIATED WITH THE WALT DISNEY COMPANY.